Privacy Policy

Effective Date: 21 Sep 2023

HolMe ("we," "us," ) is dedicated to safeguarding the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, share, and protect personal and sensitive user data when you use our dating app HolMe (referred to as the "App").

By downloading, installing, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal and sensitive information as described herein. If you do not agree with this Privacy Policy, please do not use the App.

For any inquiries or concerns regarding this Privacy Policy, please contact us at HolMe@iaznl.com .

1. Types of Personal and Sensitive User Data

We collect and process the following types of personal and sensitive user data:

• Registration Information: When you create an account on our App, we collect registration information such as Name, age, gender, profile photographs.

• Location Information: With your explicit consent, we collect and process your location data to offer location-based features and match you with nearby users.

• Communication Data: We collect and store the content of your communications within the App, including messages, photos, and any other information exchanged between users.

• Usage and Analytics Data: We collect information about your interactions with the App, such as the features you use, the content you view, and your interactions with other users. This data helps us improve our services and personalize your experience.

2. Online Tracking and Analysis Technologies

We utilize various technologies, including cookies, web beacons, and similar tools (collectively referred to as "Technologies"), to gather personal data.

What are cookies, web beacons, and other technologies?

Cookies are small text files that websites place on your device's browser. They consist of a string of alphanumeric characters that can uniquely identify your device and may contain additional information. When your browser connects to a web server within the same domain as the cookie, the server can read the cookie, enabling it to recognize your browser over time.

Web beacons, also known as single-pixel or clear GIFs, are electronic images embedded within a website. When your browser loads a webpage containing a web beacon, it connects to the web server hosting the image, often operated by a third party. This allows the server to gather information about your device and set or read its own cookies. Similarly, third-party content on a website, such as embedded videos, plug-ins, or ads, triggers your browser to connect to the third-party server hosting that content.

Mobile apps may include software that allows app providers to access information about you and your device as it relates to the use of the apps.

How do we and our partners use cookies, web beacons, and other technologies?

We, along with our third-party partners and service providers, employ Technologies across our services, including websites and apps, to collect personal data. This may involve the collection of personal data related to your online activities across different websites or online services over time. We utilize this information for various purposes, such as storing your preferences and settings, facilitating sign-ins, analyzing the performance of our websites and apps, tracking your interactions with our sites or apps, generating insights, delivering and customizing interest-based advertising, combating fraud, and fulfilling other legitimate objectives. We may also share the information we collect or infer with third parties for these purposes.

• Browser cookie controls: Most web browsers are typically set to accept cookies by default. However, if you prefer, you can modify your browser settings to learn how to delete or reject cookies. Please note that deleting or rejecting cookies may impact certain features or services on our website. Additionally, deleting cookies may result in the loss of settings and preferences associated with those cookies, including advertising preferences, which may need to be reset.

• Mobile advertising ID controls: iOS and Android operating systems provide options to limit tracking and/or reset advertising IDs.

• Do Not Track: Some browsers include a "Do Not Track" (DNT) feature that signals to websites your preference not to be tracked. As there is currently no universally accepted interpretation of the DNT signal, our websites do not currently respond to browser DNT signals.

3. Use and Sharing of Personal and Sensitive User Data

We use the collected personal and sensitive user data for the following purposes:

• Providing and Enhancing Services: We use the data to operate, maintain, and enhance the functionality of the App, customize your user experience, and provide you with relevant features and content.

• Communication and Notifications: We use your information to communicate with you, respond to your inquiries, and provide important updates regarding the App.

• Matching and Connections: We may use the information you provide to match you with other users and facilitate connections based on your preferences.

• Personalization and Recommendations: We analyze your data to provide personalized recommendations, suggestions, and content that may be of interest to you.

• Legal Requirements and Safety: We may disclose your information if required by law, regulation, legal process, or governmental request. We may also disclose information to protect the safety and security of our users, prevent fraud or abuse, and enforce our rights and policies.

We may share personal and sensitive user data with third parties, including:

• Service Providers: We engage trusted third-party service providers to assist us in operating the App, perform functions on our behalf, and provide services such as hosting, data analysis, and customer support.

• Other Users: With your consent, we may share certain information, such as your profile details and interests, with other users to facilitate connections and interactions within the App.

• Aggregated or Anonymous Data: We may aggregate and anonymize user data to generate statistical or demographic information, which may be shared for research, marketing, or other purposes.

4. Legal Basis We Rely on When Processing Your Personal Data

We rely on the following legal bases to process your Personal Data:

• Performance of Contractual Obligations: We process your Personal Data to fulfill our obligations under the terms and conditions of this app. This includes activities such as creating a user account and facilitating payments.

• Legitimate Interests: We process your Personal Data to pursue our legitimate business interests, provided that your rights and freedoms do not outweigh these interests. This includes protecting the security and integrity of this app and improving its functionality and efficiency.

• Compliance with Applicable Laws and Regulations: We process your Personal Data to comply with our legal obligations, such as accounting, tax, and other statutory data retention requirements.

• Your Consent: In certain cases, we may rely on your explicit consent to process specific types of Personal Data. For example, if you provide us with sensitive information like your sexual identity, we will process it in accordance with this Privacy Policy. We may also seek your consent for activities such as collecting precise geolocation data, transferring Personal Data to countries without adequate data protection measures, or using Personal Data for direct marketing purposes. You have the right to withdraw your consent at any time by contacting us as outlined in this Privacy Policy.

Please note that the legal bases mentioned above may vary depending on the specific circumstances and applicable laws in your jurisdiction.5. We Retain Your Personal Data

We adhere to the principle of retaining your Personal Data only for the duration necessary to fulfill the original purpose for which it was collected, or as mandated by applicable laws, regulations, or contractual obligations.

5. We Secure Your Personal Data

We have implemented appropriate technical and organizational measures to safeguard your Personal Data against loss, misuse, or unauthorized alteration. Our employees and contracted service providers are bound by confidentiality obligations and are required to adhere to data protection laws.

While we strive to maintain the highest level of security, it is important to note that no system can provide absolute security. We cannot guarantee the complete confidentiality or security of data transmitted over open networks such as the Internet or email services. Any Personal Data shared with us through these channels may be vulnerable to unauthorized access. Please exercise caution when transmitting sensitive information and be aware that such data may not receive the same level of security as within the confines of this app.

6. Your Rights

You have the following rights regarding your Personal Data:

• Access: You have the right to access your Personal Data, allowing you to review the information we process about you and ensure that it complies with applicable data protection regulations.

• Rectification: You have the right to request the rectification of any inaccurate or incomplete Personal Data we hold about you. We will also inform any recipients of your data about the corrections made, unless it is impracticable or requires disproportionate effort.

• Deletion: Notice! You have the right to cancel your account at any time. Your personal data will be deleted when you cancel. If you still want to cancel your account, please follow the following methods:

- Log into your account;

- Tap the last button at the bottom of the screen;

- Choose 'Settings' at the bottom of the screen;

- Choose 'Delete Account';

- Tap 'Delete'.

• Restrict Processns. This means we will limit the processing of your data while evaluating your request.

• Lodge a Complaint with a Supervisory Authority: If you believe that your Personal Data has been processed unlawfully or your rights have been violated, you have the right to lodge a complaint with a competent supervisory authority.

Please be aware that the exercise of these rights is subject to exceptions and may vary depending on the legal basis we rely on and the specific circumstances of each request.

7. Children's Policy

Our App is intended for users who are 18 years old or older, except in cases where applicable state laws require a higher age limit. Therefore, individuals who are considered minors under the applicable laws are not permitted to use this app. We do not knowingly collect Personal Data from minors.

We strongly encourage parents and legal guardians to actively monitor their children's internet usage and to assist in enforcing our Privacy Policy by instructing their children not to use this app or provide any Personal Data through the platform. If you have reason to believe that a minor has provided Personal Data to us, we kindly request that you immediately contact us. We are committed to promptly addressing such concerns and taking appropriate actions, including the deletion of any data related to minors from our databases.

8. Changes to this Privacy Policy

We may update or modify this Policy periodically to align with changes in our business, technological advancements, and applicable laws and regulations. If any changes are made to this Policy, we will notify you of the updated version through this webpage, by posting it on our official website, or by sending you separate notifications.

We encourage you to regularly visit this webpage and review the notifications we send you to stay informed about the latest updates to this Privacy Policy. Please note that while this Privacy Policy may be modified, we will not diminish your rights under this Policy without obtaining your explicit consent.

In accordance with relevant laws, we will seek your explicit consent again before collecting additional personal information from you or using/disclosing your personal information for new purposes. By continuing to use our Service on the website, mobile, or any other device, you signify your agreement to the updated Privacy Policy.

9. Contact Us

If you wish to exercise any of your rights or if you have any feedback, comments, or questions regarding data protection or our Privacy Policy, we encourage you to reach out to us. You can contact us via email at HolMe@iaznl.com .